Skip to content
  • Login
Emerald Chat

Emerald Chat

emeraldchat.com
What is your customer experience with Emerald Chat?

Emerald Chat Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.1 star rating from 2 customer reviews with 100% unfavorable distribution; consumers report "Customer Support Sucks" and cite billing practices, limited services, and a high price level.

Positive Feedback

No notable positives reported by reviewers.

Negative Feedback / Risk Areas

  • Users report connection and messaging failures and poor customer service responses.
  • Multiple Emerald Chat customer complaints about unexpected charges and denied refund requests.
  • Complaints note confusing subscriptions and lack of clear billing or membership controls.

Key Takeaways for Future Customers

  • Check Emerald Chat reviews before subscribing and verify billing details.
  • Contact support for refunds and monitor subscriptions to avoid unexpected charges.
View full overview ›

Tired of being ignored?

PC collective complaint

Start a collective complaint today and gather other consumers facing the same issue with a company. By collecting 20 signatures, you can raise awareness, and your complaint will be sent directly to the company.

Start Collective Complaint
Juliet M Mas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It not working

When it connects me to a random user, it won't type or the person typing, it would just connect me to the user, and we can't talk. I don't know why.

View full review
Kimberly A Gru

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I'm not paying to talk to u all I just want to cancel this cause I don't no what this is.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Ur taking out 213.95.???for what}never heard of this before.please stop an please return my money.if not I will put in a claim against you all.cause I don't no what this .!!! ???

*****""??>)>? explain what this is cause I didn't purchase this.

I'm not paying to talk to someone,it should be free .u all done took enough from me..!!! I'm done with this...

View full review
Keano Jaj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad Customer Support and Services

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I asked for details about past chats on my account, or a feature to check whom you sent your friend request to, similar to the Discord messaging platform. They denied even the friend request inquiry and gave me an AI-generated response.

View full review

User's recommendation: Customer Support Sucks

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article